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Higher Education Consulting
(International and Domestic)

At Roseapple Global, we believe that student success is not only about the classroom. It is also about the administrative cycle of the student, which means understanding their needs and creating operations that deliver expectational services.


Our consulting services are for academic institutions or organizations globally.  We are open to serving all but geared towards institutions in their foundational start-up years or seeking a transformation in their student-facing units in emerging economies that are seeking to achieve the UN Sustainable Development Goal 4 (#SDG4). We hope to serve targeted regions such as the Caribbean, Middle East, Central Asia, South Asia, Southeast Asia, and Africa.

In recent years, a global call for advancing education at the tertiary level has come strongest from the UN Sustainable Development Goals (SDGs). Access to higher education globally has become increasingly necessary due to the globalization of markets and the workforce. As such, higher education has a significant role to play in career readiness and life skills. Moving beyond the classroom, it is essential to foster practical learning through problem-solving and local innovations for developing and emerging countries to grow. This session explores how building a career development series within local and cultural contexts can support youth development. Applying global perspectives, the session will provide one example of an institution striving within this context. Attendees will gain insight into programs and sessions to create for students.

Consultant's Background

I have spent 20 years ensuring students are at the center of their educational journey as they complete the various administrative task and get involved in co-curricular activities.  Of these 20 years, nine (9) were committed to serving students at institutions internationally. 


Based on my experience at national and US-affiliated institutions, an intricate part of my consulting is focused on collaboration and ensuring that the cultural context of the country is at the forefront.  The collective experience in my work has been derived from working to fully operationalize two student life units at start-up institutions in Afghanistan and Singapore. Additionally, I transformed and improved services at two institutions: student housing in the United Arab Emirates and student services in the Commonwealth of Dominica.

I specialize in developing administrative and operations infrastructure for student-facing units found in campus/student life and student services departments.



I am well versed in developing and implementing processes, policies, and procedures for the following programs:

  • Student and Family Orientation 

  • Student Billing 

  • Student Insurance 

  • Student Immigration 

  • Student Engagement 

  • Student Housing

  • Intercultural Engagement 

  • First-Year Programming 

  • Frist-Year Transition Class 

  • Converting Face-to-Face Student Services to Partial or Full Digital Operations

My experience also includes a collaborative assessment of operations in the following areas:

  • Data/Customer Relations Software 

  • Campus-wide Immigration Process

  • Campus-wide Financial Accessibility

I have software implementation experience with the following:

  • Ellucian - Banner 

  • Salesforce

  • OrgSync

Consulting Services Offered

  • Serve as an Interim Student Affairs Professional for your team

  • Digital Student Engagement 

    • Student Affairs/Services Assessment and Digitalization Planning

  • Workforce and Life Development Skills

    • Student Programming Model - Career Development Series

  • Student-FacingUnits 

    • Policy, Process, & Procedure Review

    • Policy, Process, & Procedure Development 

  • Student Affairs/Services and Academic Affairs

    • Cross-Administrative Area Functionality Assessment

    • Internal Administrative and Operations Assessment

  • Staffing and Functionality Review

  • Staff Training

    • Cultural Adaption & Building Resilience 

    • Team Development and Renewal



 “Students are students.

 Regardless of the country of their educational pursuit, they should have effective and efficient administrative services.”

Karla A. Fraser, Founder, Roseapple Global, LLC

Working With
the Clients
and Partners

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